At Topcustomlab, we’re committed to delivering your custom products as quickly and safely as possible. Here’s everything you need to know about our shipping process, options, and delivery times.
Where We Ship
We proudly ship all of our products worldwide! Whether you’re in the US or anywhere else, we ensure your custom phone cases and puzzles arrive at your doorstep.
Shipping Options
We offer different shipping methods depending on the product you order and your location. Please find the details below:
Phone Cases
- Free Shipping Worldwide – We offer free standard shipping on all phone case orders, no matter where you are!
Custom Puzzles
- United States: Free standard shipping.
- International: Flat-rate shipping of 8,99 €.
Order Fulfillment Times
We work with several print-on-demand fulfillment partners to ensure your custom products are made to order. The average fulfillment time for all orders is 2–5 business days. Once your order is ready, it will be shipped out based on the method you select at checkout.
Estimated Delivery Times
Please note that the delivery time includes both the fulfillment time and the shipping time.
Phone Cases
- US Shipping: 5–9 business days
- Europe: 7–13 business days
- International Shipping: 7–20 business days, depending on your location
Custom Puzzles
- US Shipping: 4–10 business days
- International Shipping: 7–25 business days, depending on your location
Tracking Your Order
Once your order has been shipped, you’ll receive a confirmation email with a tracking link. Use this to monitor the progress of your delivery in real time.
Customs and Duties
For international orders, please note that customs fees may apply, depending on your country’s regulations. These fees are the responsibility of the buyer.
Shipping FAQs
When will my order ship?
Your order will be fulfilled within 2–5 business days. After that, it will be shipped based on the delivery method selected.
Can I track my order?
Yes! After your order ships, you’ll receive an email with a tracking number.
Do you ship worldwide?
Yes, we offer worldwide shipping for both phone cases and custom puzzles. Free shipping applies to phone cases everywhere, while puzzles ship free to the US and for a flat rate internationally.
If you have any further questions about our shipping process, feel free to reach out to us at support@topcustomlab.com.